This page displays all the withdrawals made by the players on your website.
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You can use a date and time range feature to narrow down your search, select a a status, ID, payment method, etc. to find the transaction you are looking for.
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Once you have selected your search criteria, the results will be displayed as follows:
| Status | Pending / Validated / Processing / Error / Paid / Refused / Canceled |
|---|---|
| ID | Internal Transaction ID |
| Amount | Transaction amount |
| Total Fees | Fees amount if the payment method or the amount is subjected to processing fees (”null” if no fee). |
| Payment amount | = Amount - Total fees |
| Payment method | Payment method chosen by the player to withdraw |
| Requested at | Date and time the Withdrawal was requested |
| Validated at | Date and time of the the Withdrawal was approved by your financial department |
| Paid at | Date and time of the the Withdrawal was actually paid by your banking institution |
| Risk Score | Fraud risk score Low / Medium / High depending on SEON checks results (”null” if no risk) |