This page display all the transactions made on your brand from the last 6 months.

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You can narrow down your search, select a a status, internal ID, movement type, etc. to find transaction you are looking for.

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Once you have selected your search criteria, the results will be displayed as follows:

Status Failure / Fraud / Success / Pending / Initiated / Timeout
Internal ID Internal ID of the transaction
External ID External ID of the transaction (=PSP transaction ID)
Movement Type Type of transaction: 1st deposit / 2nd deposit / Deposit / Withdrawal / Adjustment / Refund
Amount Transaction amount
Currency Currency used for the transaction
Method Payment method selected to deposit/withdrawal/adjust: Visa, Mastercard, bank transfer, etc.
Total fees Total fees related to the transaction
PSP Payment Service Provider through whom the transaction will be processed
MiD Merchant ID of the PSP
Bin First 8 digit of the bank card
Last 4 Last 4 digits of the bank card
Player ID Id of the player
Related ID A refund is triggered we use this related ID to show the relation between the refund and the deposit
Created at Date and time the transaction initiated
Updated at Date and time of the most recent transaction status change
Error Error code in case the transaction failed
Risk Score Fraud risk score Low / Medium / High depending on SEON checks results (”null” if no risk)
Actions two actions possible : Adjust* or Refund**

A) Adjust a transaction


*when clicking on “Adjust”, a new window will appear where you can select to adjust down or up, the transaction amount and a note that will be displayed on the Celesta player’s profile main page:

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*when clicking on “Refund”, a new window will appear where you can chose to proceed to an automatic refund or a manual refund, select the transaction amount and a note that will be displayed on the Celesta player’s profile main page:

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Difference between “Automatic" and “Manual" Refund:

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B) Common Questions