Transactional emails are messages that are sent in response to an action a user takes on a website or application. By default, Celesta offers 14 transactional email from the “Account created” to the “Forgot password”, without forgetting “Withdraw request”, “Deposit success”, etc.

All you have to do to allow the email is to enable it in the Status column.

Click on the “Event” column name to modify the content of the email you would like to use.

Do not forget to update all the languages (should you have activated other ones) and to click on “Save” to apply your choices.

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You cannot create new transactional email. Should you want our team to create some more for you in order to better meet your business needs, contact our Service Desk portal here.

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When you click on an Event/Transactional email, you will be redirected to its configuration page, where you will have the possibility to write and/or edit the content of the Transactional email:

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The languages displayed on this page are exactly the same languages your Celesta owner would have selected on the Administration/languages menu on Celesta settings. Also, please note that should a transactional email’s content be empty in a particular language, the email will not be sent to players with that specific language.

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On the left of the page:

• Fill the Sender email and the Sender name (Mandatory for both)
• Check the list of variables you can use on your template to facilitate your work: {{website.name}} {{website.url}} {{website.support_email}} {{website.support_phone_number}} {{player.exclusion_end_at}} {{player.first_name}} {{player.last_name}} {{player.email}} {{player.username}} {{player.password}} {{player.email_verification}} {{real_balance}} {{temporary_password_token}} {{current_year}}

Once everything is ready, click on “Save” to confirm and apply your content on this content block.