The registered players will appear starting from the most recent registered one.

In order to get the player count, click on the player menu and check at the bottom right (on the below example, you can see that 202 players registered in your domain).

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Players Menu presentation by column:

| Status *(explanation hereafter) | • LeadActiveExcludedLockedClosed | | --- | --- | | ID | Identification number automatically created on the Celesta platform upon player registration. Note: First player to register will have the ID #1000 | | Name | Name and surname of the player. | | Country | Country of registration of the player. The country is always displayed in ISO code alpha 2. | | Currency | Currency chose by the player upon his/her account creation. | | Fiscal ID | Fiscal ID of a player | | Aff ID | ID of the affiliation network the player is registering from. Note: If the player does not come from an affiliate, the value will be “Null”. | | KYC | Only two options are possible: • By default, an is displayed: “KYC status: Not Verified”. It means that the KYC validation process of the player is not completed. • Whenever a player does complete the KYC verification process and the account is validated, it will become “KYC status: verified”. | | VIP lvl. | Vip level of the player (if any) | | Tags | All the Tags created by the operator for Segmentation/Categorization and linked to the player’s account. | | Registered at | Date DD/MM/YYY and time HH:MM:SS (UTC+0) of when the player’s account was created. | | Last Login at | Date DD/MM/YYY and time HH:MM:SS (UTC+0) on the last player’s login. |

*Account Status Explanation


Status Definition
LEAD A player who is registered but has never deposited.
ACTIVE A player who can access and has deposited.
CLOSED An account that can't be reopened after closure. This is a terminal status.
LOCKED An account that can be reopened at any time, manually from the backoffice only.
EXCLUDED An account closed temporarily, with automatic reopening at the end of the temporary closure.

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CLOSED is terminal. There is no transition out of CLOSED — no reopen to LEAD or ACTIVE, and no push to LOCKED. Equally, there is no transition from LOCKED to CLOSED.

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Reopening from EXCLUDED is not immediate. When a self-exclusion is revoked, the player does not return to their previous status straight away: the change applies after a delay of 24 hours for a break (cool-off) exclusion and 168 hours (7 days) for a lifetime exclusion. The player is then restored to the status held before the exclusion, not unconditionally to LEAD or ACTIVE.

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Status Source Reasons
CLOSED (GATEWAY) Player player
CLOSED (BACKOFFICE) User forbidden, inactivity, identity_delay, address_delay, other*
LOCKED (BACKOFFICE) User identity_reject, address_reject, fraud_suspicion, money_laundry_suspicion, other*
LOCKED (FRAUD) SEON fraud_suspicion
EXCLUDED (GATEWAY) Player self_excluded
EXCLUDED (BACKOFFICE) User self-excluded, excluded by RG officer